South Shore Bank

Commercial Loan Administrator

Job Locations US-MA
Commercial Lending
Regular Full-Time


Under the supervision of the Loan Operations & Collections Officer, performs a variety of administrative support for Small Business Banking (SBB) and Commercial Lenders. Assists with the preparation, coordination and prioritization of the overall workflow in connection with Small Business and Commercial loan activity. Handles credit information for diversified types of Small Business and Commercial loans.   Contributes to the preparation of loan transaction summaries and loan reviews as directed by the Small Business Manager. Prepares departmental reports for distribution to the appropriate parties or committees.



  • Input Commercial Loan applications into EasyLENDER
  • Obtains and reviews borrower information from third party reporting services such as FIS/e-funds, AML/Patriot Act, First Advantage, Environmental and Flood Searches.
  • Prepares bank, attorney and customer correspondence.
  • Periodically reviews credit files to ensure accuracy and all ticklers systems are in place.
  • Creates, maintains and updates credit files.
  • Creates documents for loan closing.
  • Processes loan closing documents in a timely and accurate manner.
  • Notifies Loan Servicing to update core system with customer's current information and any new loan information.
  • Files UCC-1 and RMV-1 Applications with necessary State departments.
  • Notifies Loan Servicing to wire funds for payoffs to other institutions.
  • Maintain General Ledger pertaining to commitment fees and expenditures related to customer's loans.
  • Maintains correspondence with SBA regarding SBA Guaranty Fee payments.
  • Processes applications through SBA E-Tran program.
  • Maintains MassCap portfolio information and process fees
  • Responds to customer's requests as to advances, payments, and transfers.
  • Create and/or distribute weekly and monthly reports for Department, Senior Management and Board of Directors.
  • Participate in weekly pipeline meetings.
  • Create and update Standard Operating Procedures.
  • Daily review of reports pertaining to customer's checking account based on daily activity for overdrafts (NSF Items Report).
  • Weekly review and distribution of past due payment report (Nautilus).
  • Prepares past due letters and requests for financial information.
  • Payment of bills pertaining to outside vendors, i.e. Experian, CBC Flood Searches, Environmental searches, Attorney's and appraisals.
  • General administrative tasks including typing, faxing, copying, ordering of office supplies, telephone correspondence, filing etc.
  • Track referrals from the branches.
  • Maintain and update the Bank Continuity Plan for the department.
  • Perform other duties as required.
  • COMPLIANCE: Maintain an excellent understanding of applicable regulations and laws including but not limited to: Fair Lending, Home Mortgage Disclosure Act (HMDA), Flood Disaster Protection Act, Fair Credit Reporting Act (FCRA), Regulation Z (Truth in Lending), Real Estate Settlement Procedures Act (RESPA), Community Reinvestment Act (CRA), Bank Secrecy Act, Regulation P (Privacy of Consumer Financial Information), Service Members Civil Relief Act of 2003, Unfair, Deceptive and Abusive Acts and Practices (UDAAP), etc.… Maintain an up to date understanding of bank policies and procedures as they relate to compliance.




Associate’s degree or graduate of a paralegal program plus one to two years related experience.



Good knowledge of Microsoft Office applications including general and intermediary Word and Excel skills for creating letters, templates and spreadsheets.




South Shore Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


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